Voxii AI Voice Check-In
Scheduled, deeply personal phone calls to your loved one - with instant mood insights and automatic safety alerts. Approved by family. Powered by memory that truly knows them. Filling the gaps between human visits.
Trusted by home care providers and families across Australia.
The 22-Hour Gap No One Talks About
Families tell us the same thing every week: “I just want to know she’s okay today - without adding another burden to the carers or making Mum learn an app.”
Routine check-ins matter. But human carers can’t call everyone every day - and worried families end up ringing the provider instead.
The Only AI Voice Check-In Built for Home Care That Actually Knows the Person
Not a scripted robot. Not an IVR menu. A warm, memory-rich conversation that feels like a caring family member or familiar carer checking in - because it is personalised.
The AI remembers:
- Favourite TV shows and music
- Grandchildren's names and recent news
- What topics to avoid
- Recent health notes shared by family
- How they like to be spoken to
Every call ends with a mood & sentiment report delivered to you and (optionally) the home care provider.
What You Get
Deep Personalisation
The platform builds a living profile of your loved one. Likes, dislikes, family stories, health context - all used to make every conversation feel natural and respectful.
Mood & Sentiment Reports
After every call you receive a daily summary (mood, engagement, key topics), a weekly trend report, and a monthly overview with clear graphs showing changes over time.
Serious Incident Flagging
When concerning language is detected - "I had a fall", "I'm dizzy", distress cues - an immediate flagged report is sent to family and the designated care coordinator, often within minutes.
Zero Friction for Everyone
Calls any landline or mobile. No apps, no logins, no devices. Family sets the schedule and preferences once. The person being called simply answers the phone.
Multilingual — 20+ Languages
Natural, fluent conversations in over 20 languages. Clients and families can communicate in the language they're most comfortable with — no special setup required.
Live in Under 5 Minutes
Simply provide a phone number and website URL — the system auto-builds its knowledge base. No long IT projects, no complex integrations required to get started.
Numbers That Matter to Home Care
Reduction in average call resolution time
EnergyGrid case study
Of enquiries handled without human intervention
Government provider example
Typical time to visible ROI for providers
Across provider deployments
Five Steps, Zero Friction
Family approves & customises
One-time setup: choose call frequency, preferred times, emergency contacts, and share any important context or topics to avoid.
Scheduled calls happen automatically
The AI calls on your chosen schedule. Conversations are warm, unhurried, and genuinely two-way - not a script.
Instant report generated
Mood, sentiment, key topics, and any concerns are analysed and summarised after every call.
Trends & insights appear
Weekly and monthly reports show changes over time so you can spot patterns early - before a crisis.
Serious flags trigger action
Immediate alerts go to family and (if integrated) the home care provider's system when something concerning is detected.
Built for Families and Providers
For Families
- Daily peace of mind without constant worry calls
- Early visibility into changes in mood or health
- Better conversations with doctors and carers because you have real data
- Feels like someone who genuinely knows your loved one is checking in
For Home Care Providers
- Supplements human visits with consistent daily touchpoints
- Handles high-volume inbound calls 24/7 — clients asking "Where's my carer?" or "Can I reschedule?" answered instantly, no wait
- Reduces after-hours calls from anxious families
- Helps meet Aged Care Act 2024 requirements for person-centred care
- Replaces or significantly reduces outsourced call-centre costs — measurable ROI within 30 days
- Provides objective, shareable data for care planning and compliance
- Integrates with your existing workflows - we handle the tech
We Are Precise About What This Is - And What It Is Not
Trust is built on clarity.
Not a clinical product. It does not diagnose, prescribe, or replace registered clinicians.
Not a monitoring device - no sensors, cameras, or wearables.
Not a replacement for human carers, nurses, or volunteers.
It is a daily, personalised presence in the hours between human contact - approved by family, delivering actionable insights back to the people who care.
Join Our Voice Check-In Pilot
We are expanding our 50-client pilot to include the full Voice Check-In + Reporting service. We handle all technology. You provide client access and feedback. We share outcomes data jointly.
One conversation with your innovation or partnerships lead (not procurement)
We propose a 60-day pilot design within two weeks
Pilot MOU signed within 60 days - no capital outlay required from you
Common Questions
Ready to give families real peace of mind - and your care team an extra set of eyes and ears?
No long contracts. No capital outlay for providers in the pilot. We handle everything.